1. Understand what online hate is
According to the UN, online hate is defined as “any kind of communication in speech, writing or behavior, that attacks or uses pejorative or discriminatory language with reference to a person or a group on the basis of who they are, in other words, based on their religion, ethnicity, nationality, race, color, descent, gender or [any] other identity factor.” It is hard to estimate the psychological damage that results from online hate, since it is hard to see people’s reactions and nonverbal behavior online. Examples of online hate are ‘trolls’ who enter Zoom meetings and use hateful, racial slurs targeting participants; or hateful groups online who put out posts that dehumanize identifiable groups. These types of posts and attacks are not OK. Everyone has the right to non-discrimination and to be free from hate.